Name: Group Bookings for the Steve McCurry ICONS exhibition in Melbourne
Start: Feb 01, 2024 18:00:00 UTC+1100
End: Feb 01, 2025 18:00:00 UTC+1100
Location: Seaworks Maritime Precinct

Question 1

What can I expect from the event?

Accepted Answer

Experience the best photos from Steve McCurry, an award winning and well renowned photographer that has traveled the world to capture moments across cultures and traditions.

Question 2

Where is the experience located?

Accepted Answer

The event will take place at The Main Shed, Seaworks Maritime Precinct, 82/82 Nelson Pl, Williamstown VIC 3016. For more information on the area and how to get here visit www.experiencehobsonsbay.com

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

This experience is held indoors in a venue without air conditioning.

Question 4

How long does the experience last?

Accepted Answer

For you to have an estimate, people usually spend 60 minutes at this experience.

Question 5

Will food and beverage be available on site for purchase?

Accepted Answer

Unfortunately, there won't be food or beverage for purchase at this event. To view a list of nearby cafes and restaurants click here.

Question 6

Is there parking available?

Accepted Answer

There is free parking on Ann Street and paid parking on Nelson Place. The site can also be accessed by train with Williamstown train station an 8 minute walk away. Ferries are available from Southbank via Melbourne River Cruises or from Port Melbourne or St Kilda via St Kilda Ferry.

Question 7

Will there be additional sessions?

Accepted Answer

Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.

Question 8

Is there Virtual Reality?

Accepted Answer

This experience does not have virtual reality.

Question 9

Is there a dress code?

Accepted Answer

There's no defined dress code for this experience; a casual look will be fine.

Question 10

Will there be merchandise for sale?

Accepted Answer

Yes! There will be merchandise for sale at the shop.

Question 11

Where can I get tickets?

Accepted Answer

In the Fever App, available on Google Play and the Apple Store

On the Fever website

Question 12

Can I purchase tickets at the door?

Accepted Answer

We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.

Question 13

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.

Question 14

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 15

I can't find my ticket. What should I do?

Accepted Answer

You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Question 16

Are refunds allowed? What is the exchange policy?

Accepted Answer

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Tickets are non-refundable, except as required under Australian Consumer Law. For more information, you can refer to our T&Cs.

Question 17

Can I make a group booking?

Accepted Answer

If you would like to book for a large group, please fill out this form.

Question 18

Do I need to arrive at the start of my scheduled session?

Accepted Answer

Please arrive at the time stated on your ticket; late entry is not permitted. It is recommended that you arrive 5-10 minutes before the session time stated on your ticket.

Question 19

Can I bring animals? Are service dogs allowed?

Accepted Answer

Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.

Question 20

Is the venue accessible?

Accepted Answer

Yes, the event is being held in an accessible venue.

Question 21

What are the prohibited items at the experience? Can I smoke or vape?

Accepted Answer

Smoking/vaping, photography, alcohol, and anything which may disturb the other patrons are not prohibited.

Question 22

Do you offer carer tickets?

Accepted Answer

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker.For this experience, simply show proof of needing a carer ticket at the entrance and the carer will be allowed in for free.

Question 23

Is the experience accessible for deaf/visually impaired people?

Accepted Answer

The experience is accessible for deaf people. It will be difficult for visually impaired people to enjoy the photo exhibition but there are audio files for people to scan a QR code and listen to.

Question 24

Will there be strobe lights?

Accepted Answer

This event won't include strobe lights.

Question 25

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

This is a walkthrough experience, so there won't be any seating available.

Question 26

Will restrooms be available on site?

Accepted Answer

This venue has restrooms—please ask our staff on site for indications.

Question 27

Can I take photos or record the experience?

Accepted Answer

Unfortunately, photos are not allowed at this experience, not even with your mobile phone.

Question 28

Is there a Lost & Found?

Accepted Answer

We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact info@seaworks.com.au.

Question 29

Is coat check available?

Accepted Answer

Unfortunately, this venue has no coat check.

Question 30

Is there an age requirement?

Accepted Answer

All ages are welcome to this experience and the space is accessible for prams/strollers. Kids under 9 years old will be allowed in for free.

Question 31

Will there be an audio guide?

Accepted Answer

This experience will include an audio guide in English. We recommend you bring a smartphone and compatible headphones to enjoy this feature.

Group Bookings for the Steve McCurry ICONS exhibition in Melbourne

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